Privacy Policy

Introduction

Welcome to Chehar Cab Surat. We provide cab and transportation services including local trips, one-way pickup and drop, round trips, rental bookings, corporate bookings, airport transfers and outstation travel.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry or make a booking.

By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Depending on how you interact with Chehar Cab Surat, we may collect information necessary to provide and manage our services.

Personal Information

• Full name
• Mobile or telephone number
• Email address
• Pickup and drop-off locations
• Travel date and pickup time
• Booking and service preferences
• Information you voluntarily provide in an enquiry or message

Technical Information

When you visit our website, certain technical information may be automatically processed, such as browser type, device information, approximate location information, IP address, pages visited and general website usage data, depending on the technologies enabled on the website.

How We Use Your Information

We use the information we collect for legitimate business and service purposes, including:

• Processing and confirming cab bookings.
• Responding to enquiries and customer requests.
• Contacting you regarding your booking.
• Providing pickup and drop-off services.
• Communicating changes or important information about a booking.
• Providing customer support.
• Improving our website and services.
• Preventing fraud, misuse or unauthorized activity.
• Meeting applicable legal or regulatory requirements.

Booking Information

When you submit a booking request through the Chehar Cab Surat website, we may use the information provided by you to process the request and contact you for confirmation.

Please provide accurate information when making a booking. Incorrect pickup, destination or contact information may affect our ability to provide the service.

WhatsApp & Communication

Chehar Cab Surat may provide a WhatsApp option for booking enquiries and customer communication.

If you choose to contact us through WhatsApp, information shared through that platform may also be subject to WhatsApp's own privacy policies and terms.

Our official contact number is:

+91 87992 38100

Sharing of Information

We do not intend to sell your personal information to third parties.

Information may be shared only where reasonably necessary to provide our services or comply with applicable requirements.

Service Providers

Certain information may be shared with service providers or technology partners who assist us with website operations, communications, hosting, booking management or other business functions, where required for the relevant service.

Legal Requirements

We may disclose information where required by applicable law, legal process, government authority or to protect our rights, customers or property.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including booking management, customer support, accounting, business records, dispute resolution and applicable legal obligations.

When information is no longer required, we may delete, anonymize or otherwise dispose of it in accordance with our applicable procedures and legal requirements.

Cookies & Website Technologies

Our website may use cookies or similar technologies to improve functionality, remember preferences, understand website usage and enhance the user experience.

Some third-party services integrated into the website may also use their own cookies or similar technologies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

Your Privacy Rights

Depending on applicable law and the circumstances of processing, you may have rights relating to your personal data, including rights to:

• Request information about the personal data we process about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent, subject to applicable limitations.
• Raise a complaint or privacy-related concern with us.

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section below.

Children's Privacy

Our website and cab booking services are intended for general users and are not specifically directed toward children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

Third-Party Websites

Our website may contain links to third-party websites or services, such as map services, communication platforms or social media.

Chehar Cab Surat is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.